SharpOWL launches
Small Business Edition

SharpOWL's users got what they paid for - results .... and with SharpOWL's expanded functionality being added in, the company is positioned to become an emerging
market leader in PSA.
Read the full report.
 

SharpOWL Benefits Your Business
Professional services organisations are people businesses. Their success is based on developing strong and lasting relationships with clients, employees and contract personnel.

Finding and retaining the right people with the right skills, finding and retaining profitable client relationships, deploying resources and managing projects to a successful conclusion – these are the key challenges for today’s professional services organisations.

SharpOWL enables you to:

1. Identify, service and retain the right clients and projects

  • Identify and target profitable customers and projects
  • Track your project status from bid to cash collection
  • Provide your clients with accurate and timely information about project progress and performance

2. Identify, manage and retain the right people

  • Record and understand the skills and availability of resources
  • Identify the right staff you need to resource your projects and tasks
  • Develop your employees’ skill sets to match your business objectives
  • Service your clients with the right people for the job
  • Improve staff retention through development of their skills and experience

3. Identify, share and retain the correct knowledge

  • Enable collaborative working, collection and sharing of knowledge
  • Automate the distribution of vital information
  • Access business critical information to improve strategic decision making
  • Update your employees’ skills base for better resourcing

4. Identify, manage and maintain your areas of profit and cost

  • Efficiently schedule and optimise your utilisation of resources
  • Collect your billable hours and expenses information more quickly and accurately
  • Drive recovery by providing detailed and accurate billing information
  • Improve cash collection through enhanced customer relationships
  • Reduce administration through quicker and easier collection of information

SharpOWL paid for itself within three months. Furthermore, (we) can see clearly who has worked on a specific project and how much time each has taken. The ability to fully track these projects has minimised customer disputes (as) they have complete visiblity of the services we are delivering to them. Colin Roke, Finance and Planning Manager, IBM Global Services.
During the initial stages of implementation, Misys International Banking Systems identified a 6% increase in billing revenue for those departments that were not previously using time recording. Jeremy Fish, Head of IT Services, Misys International Banking Systems.
We estimate it is saving around 80% of the administration time previously spent trying to gather time and expenses recording information. Ross MacIntyre, Group Financial Systems Manager, OneMonday Group Public Relations Agency.
As merger and acquisition activity among professional services organisations increases and growth continues at a rapid pace, the need to improve project tracking, staffing and billing capabilities is becoming critical to success. Gartner believes that PSA software will be an essential tool in improving these management issues, particularly for professional services companies trying to co-ordinate operations in different countries throughout Europe and the rest of the Globe. Nicole France, Analyst, The Gartner Group.
 

Get an overview of key features of SharpOWL or drill into more depth with demonstrations and downloads by module.

Use our ROI calculator to discover the financial benefits you can gain.

View case studies to see how other organisations have already benefited by implementing SharpOWL.

Read the background to the PSA Market to relate to the common operating pressures for service based organisations.